SFE 2024 Customer Outreach Dulce NM

Customer Outreach

This training will introduce you to steps to reach your customers better, and to build authentic and long-lasting relationships with them.

You will learn:

• How to identify and engage with your potential and current customers, for your products or services
• The art of cultivating and maintaining relationships with customers
• Building a loyal customer base and encouraging repeat business and/or referrals
• Gathering feedback from customers and incorporating the feedback into your process and approach
• Exploring the range of outreach methods and their benefits and challenges (email, social media, phone, in-person. . . )

If after this training you have any questions, we have resources to walk you through this process step by step through 1:1 counseling.

Reasonable accommodations for persons with disabilities and language assistance services are available for limited English proficient individuals. Please notify Roseanna Perea, rperea@wesst.org when you register for the class, or no later than 24 hours prior to your class, so that WESST can make sure necessary accommodations are available. All programs and services are provided to the public on a nondiscriminatory basis.

The Women's Business Center is funded in part by the U.S. Small Business Administration. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.