WNM 2025 Why Customer Service Matters!
The importance of customer service for your business cannot be overstated. Customer service is your connection between your customers and your business. Implementing essential customer service can improve your relationships with customers and improve your business. Essential customer service is also what keeps your customers coming back to your business overtime.
In this class, we will go over the reasons why customer service is important. We will also discuss the benefits to your business when you have strong customer service practices. We will also introduce you to customer service strategies so that you can optimize your customer experience.
Reasonable accommodations for persons with disabilities and language assistance services are available for limited English proficient individuals. Please notify Janelle Henry at 505-566-3715 or jhenry@wesst.org when you register for the class, or no later than 24 hours prior to your class, so that WESST can make sure necessary accommodations are available. All programs and services are provided to the public on a nondiscriminatory basis.
The Women's Business Center is funded in part by the U.S. Small Business Administration. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA.
Speaker(s): Dawn Facka, Regional Manager, WESST Farmington Women's Business Center Janelle Henry, Regional Program Coordinator, WESST Farmington Women's Business Center
Co-Sponsor(s):
Please Note: THIS WEBINAR IS BEING OFFERED ONLINE. AN INTERNET CONNECTION AND A COMPUTER (or highly capable tablet-type device) ARE NECESSARY. Access and instructions will be sent to you after you have registered for the class. This training class will be delivered in English. You are welcome to enter the Zoom room early. Please ensure your Zoom name reflects your registered name for attendance verification. Thank you.
Fee: No Cost
Funded in part through a Cooperative Agreement with the U.S. Small Business Administration.
All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.